Testimonials ™

CLIENT REMARKS

Washington Manufacturing Services
www.wamfg.org

Jennifer has done an excellent job in helping our client develop curriculum
and delivering the training to all levels of the organzition. Her ability
to work with people and her thorough understanding of the baldridge process
is an added bonus in her consulting expertise.

Sr. Project Manager/PBA
Rhea Wallace

Synsor Corporation

Fixture and storefront display design and manufacture

Jennifer is exceptional. She saved my partners and I hundreds of thousands of dollars and major angst by coordinating a seamless physical move of manufacturing operations to our new 90,000 sq ft plant. Jennifer took charge of schedule, budget, subcontractors, and coordinated with all vendors and company people. On Monday morning, exactly as planned, we started producing display fixtures in our new facility without one day of production interruption. It was amazing, like a well choreographed dance, an inspirational example of what is possible. Jennifer is an absolute pro.

Northwestern Industries

Safety glass product fabricator

With the help of Jennifer and CPC we gained a better understanding of our Shipping Department and the costs that go along with it. As a result we have learned how to continuously monitor our efforts and reconfigure our fleet to meet our changing needs. Further, she trained key managers in team facilitation to take the team process solving techniques out into other areas within the company. We now have teams established for quality as well as several of our key manufacturing departments. These processes open team members to examining the cause and effect of what they do each day. As a result they have become more focused on solving problems rather than hiding them.

Scott Leach, Production Manager

Aerostructures Corporation Contour Washington

Aeronautical components fabricator

We chose Jennifer as our trainer because of her wide range of knowledge in manufacturing, her ability to bring people related skills into the training and her straightforward, practical approach to our training needs. Jennifer accessed the current knowledge of our workforce and then structured her training to increase that knowledge. She made several recommendations on how to approach introducing the subjects to our workforce, all of which we found useful. She worked well with all levels within the organization. We were quite pleased with Jennifer's services and plan on continuing to use her in the future.

Kathy Pickus, Human Resource Manager

Target Tech

Automotive Safety Products (strobe lights and alarms) design and manufacture

Jennifer Sprecher of Critical Path Consulting worked with us to become certified to ISO 9001. Under her direction we completed all necessary conditions in less than 1 year. She was amiable yet persistent. I most appreciated the way Jennifer helped us to meet all the requirements with a minimum of beauraucratic overhead.

Lorin Barber, Vice President of Operations

Jennifer was hired to bring us into compliance with ISO 9001. She became integral part of our management team and took the time to really understand our business. The changes she made to our operating procedures not only brought us into compliance with ISO9001, but simplified our production processes and made us more efficient and more profitable. While tenacious and exacting in her drive to implement the needed changes, Jennifer was a pleasure to work with and I count her among my most valued business associates.

Jim Bishop, Operations Manager

Lynden Transport

Innovative Multi-Modal Transportation Solutions

Jennifer and Critical Path Consulting was able to meet our established criteria for content, presentation and budget. The training was an excellent value. We would gladly use her services in the future.

Mike Oliver, Vice President of Sales

Nomus Seattle

Manufacturer of Retail Fixture and Store Build-outs

Jennifer adeptly guided us around the pitfalls and maximized the opportunities of our physical relocation. Through her professional diligence, we accomplished the move under budget and on time. Quite frankly, in retrospect, I shudder at the thought of having done it without her.

Robert Hild, President

Sulzer Calcitek

Dental Implant, Practice-building Company

Jennifer Sprecher has been administering our Employee Total Quality Survey for the last six years and will be invited back again this year. Jennifer has a very professional but casual, non-threatening style which works to her advantage in face-to-face group meetings. Her conclusions, while not always favorable to the company, are always supported by the data analysis and specific examples shared with her by our co-workers. We have found her reports to be invaluable in assisting the management team to set objectives on improving the quality of the work lives of our co-workers. I would highly recommend Jennifer Sprecher.

Sue Johnson, Vice-President Human Resources

Jennifer provides quality assessments and internal surveying for our company. She uses a highly confidential process. Surveys and interviews are conducted in a very professional manner and result in very useful information.

Tom Stratton, Vice President of Sales and Marketing

Romac Industries, Inc

Manufacturer Water Works Products

Jennifer helped us build our new Canyon Park facility and move our production operations into it. She is a person with many talents and great integrity. Jennifer has a gift for keeping contractors on schedule and ensuring that they meet their commitments. She also proved to be very effective working with Romac personnel at all levels of the company. Through her efforts we were able to keep the project on schedule and within budget.

George Denison, P.E., Vice President and Director of Engineering

Napp Systems, Inc

Printing Plate Manufacturer

As a project leader, Jennifer can be relied upon to complete any project in a thorough and timely manner. She has excellent leadership style and keeps people well informed. Jennifer works well at all levels of the organization. Her outgoing and congenial manner greatly contributes to the successful completion of the projects.

Kermit Stott, Plant Manager

Sherwood Medical

Medical Device Manufacturer

Jennifer with her good interpersonal skills was able to collect information and update documentation for the FDA audit. The quality and quantity of her work were both outstanding. In project support and management, she takes little direction, goes after the facts and makes very good recommendations. This is without exception. Her energy level is high and her analytical ability excellent.

Joe Richmond, Director of Engineering

M/A-Com Linkabit,Inc

Telecommunications Manufacturer

Jennifer has consistently done outstanding work. She carries strong self-confidence, communicates her ideas very well and interacts superbly with her peers and all functional organizations. I give Jennifer my highest recommendation.

Steven Strudler, Supervisor of Manufacturing and Industrial Engineering

Barnes Hind Inc.

Contact Lens Manufacturer

I have continually been impressed by the caliber of Jennifer's work. What separates Jennifer from her peers is her ability to analyze a problem, organize her approach and implement the solution with an uncanny sense of sufficiency. By understanding what is sufficient and necessary to resolve a problem, she can react quickly. Jennifer has strong work ethics, excellent writing skills and the ability to work on several projects simultaneously, under pressure. She is a professional and I have enjoyed working with her.

Ann Ketchum

Armstrong Word Industries

Manufacturer and Marketer of Interior Furnishings

Jennifer was the plant coordinator for the Logisticon warehousing system. Coordinating the work at the plant involved almost every department. She assumed ownership of may projects in the warehouse in addition to Logisticon and handled all of them in an exemplary manner. She has demonstrated a high level of professionalism.

C.W. Meeler, Engineering Manager

Course Evaluations

Project Management

"Very helpful explanations." "Real and down to earth." "Hands on. Address specific concerns and questions of audience." "Spring board off of actual group discussion points to apply concepts." "Easy to understand. Great job of answering questions." "Strong knowledge of our particular needs." "Stresses planning and follow-up." "Very knowledgeable. Fast paced." "Excellent Information." "Keeps group focused on task at hand." "Covered many aspects of project management." "Great course handouts." "Very focused. Easy to listen to." "Very personable, kept it moving." "Well prepared. Knew the subject."

Process Improvements (JIT)

"Very knowledgeable." "Great communication skills." "Good group involvement." "Great exercises." "Good handouts." "Strong knowledge and experience in manufacturing." "Strong class involvement." "Good listener when asked questions." "Used participants work environment in the examples." "Great examples of key points." "Easily understandable." "Uses her knowledge of the industry." "Energetic. Knows the field." "Draws people into the discussion." "She appeared to have "walked in our shoes" as field research before presenting this training." "Very well prepared." "Very good communicator." "Related subject to everyone in the class." "Just-in-time is just what my company needs." "Comes just-in-time for the changes my company is in and it explains how my company can use it effectively." "Great class."

Facility Layout

"Extremely specific suggestions." "Lots of experience." "Clear even-paced presentation." "Flexible in response to audience." "Well versed in many different operations." "Easy to understand." "Well spoken." "Excellent handout." "Specific and to the point." "Kept the whole groups attention." "Walked away with several ideas to consider." "Strong material to use as a tool." "Immediately usable ideas." "Learned some great ideas for work stations." "Got me thinking outside the current state." "Learned about not restricting design to current layout." "Strong visuals." "Great flow diagrams." "To the point."

ISO Courses (Introduction, Internal Auditing, Basic Statistical Process Control)

"I understand the requirements of the quality system." "Included everyone in the course." "I understand the requirements of AS9100 and how it differs from ISO9000." "We are going to do something about status quo." "Clear and accurate." "The teams learned the material." "Easy to understand." "Have information to use and I can show others." "Relates her knowledge well." "The whole class was very educational to me." "She is knowledgeable and thorough."

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