Training
Critical Path Consulting, LLC provides learning and growth opportunities in a number of areas. All training provided includes the Growth Alignment Plan TM which identifies clear training objectives, alignment to Initiatives and Strategies and an identified measure of success. We provide training that will empower your employees to solve the problems, build processes and create alignment that will provide a strong return on your training investment.
Measures that Matter and Managing your Measures
Create a performance management system designed to drive bottom line results. Success is often measured by focusing on financial return. Unfortunately financial measures are lagging measures. By the time the financials show signs of trouble it is often too late to address the cause. Creating and using a holistic set of measrus allows the organization to:
- Create organizational alignment
- Trigger early identification of issues and opportunities
- Direct improvement efforts
- Achieve control of financial results
- Effectively utilize resources
Topics covered include:
- Leading and lagging measures
- Balancing measures to create sustainability
- Managing your measures for success
- Cascading your measures throughout the organization
Process Improvement (Plan Do Check Act, Plan Do Study Act)
Project success rate typically varies from 20-50%. Through the use of a proven process improvement methodology your project success rate will increase to 80-90%. The Plan Do Check Act (PDCA) process is basic, effective, consistent and efficient in its adaptability. Your organizations will experience:
- Increased buy-in to solutions
- Effective implementation of solutions
- Solutions that address the root cause of issues
- Focused and efficient team meetings
- Clearly defined projects with clear definitions of success
Participants will learn:
- The PDCA process and how it compares to Six Sigma
- Team problem solving tools that include problem definition, root cause, solution development, cost justification, and gaining buy in to the solutions
- Efficiently work in teams to attain specific project objectives
- Meeting management skills
Lean
This workshop introduces the concepts and provides the basic tools for embarking on your lean journey. Focus is on the methods necessary to transform from a batch system into a profitable pull system while systematically eliminated non-value added activities. Examples from all sectors are provided. Exercises reinforce concepts taught. Additionally, participants will be given the terminology to speak in "lean" language. Topics include:
- Lean terminology
- Process flow
- Process mapping
- Value added analysis
- Identification of waste
Participants will be able to:
- Understand the value of single piece flow from a hands-on exercise
- Identify 7 different types of waste
- Understand how to use a value stream map
- Understand 2 lean tools
- Identify key metrics for a lean operation
Six Sigma
Workshops include an introductory 1/2 day workshop and a full certification series workshop. The introductory workshop includes:
- Understanding of six sigma and how it relates to other improvement methodologies
- Variation
- Key success factors
- Learning progression for six sigma
Implementing Baldrige
Designed for organizational leaders and those interested in implementing performance excellence within their organization. In this 1/2 day workshop learn how to use the Baldrige Criteria for Performance Excellence to take your organization to new heights, achieving outstanding results in the areas of:
- Customer and market focus
- Workforce engagement
- Process management
- Knowledge management
- Alignment
- Measurement systems
You will walk away with:
- A clear understanding of how to use this continually updated criteria to build a world class organization
- Scoring guidelines to evaluate your organization's progress
- Three assessment methods
Change Management
As Edward Deming said, "We don't have to change. Survival isn't mandatory." In today's world of innovation and information, being able to effectively navigate through and embrace change has become a key to organizational sustainability. This workshop provides you with the tools to help move your employees from resistant to commitment. Topics include:
- Change process
- Behaviors that you may encounter
- Strategies to gain commitment
- Barriers to change
Following this course your will be able to:
- Recognize the stages of change
- Identify the behaviors and barriers affecting change
- Plan and act for effective change
Benchmarking
Benchmarking is one of the most cost effective ways of improving your organization. Benchmarking allows you to identify best practices, tailor them to your needs and begin capturing results. Benchmarking greatly reduces risk and cost and rapidly reduces implementation time and money. Topics covered include:
- Why benchmark
- Informal benchmarking
- Benchmarking process
- Simulation
- Applying concepts to your environment
6S and Workplace Organization
Improve work place organization through the 6S program. 6S is defined as Safety, Sort, Straighten, Shine, Standardize and Sustain. This course will walk you through each of the steps, providing real life examples from both office and manufacturing. Participants will walk away with a clear understanding of how to apply these concepts to improve work organization, information availability and improve safety, quality and efficiencies in the process.
Project Management
Increase your project successes. Effectively utilize team members and avoid "meeting burnout". Learn keys to successful, efficiently run projects. Participants will walk-away with a new understanding of the responsibilities of a Project Manager and team facilitator and be equipped with the tools of effective team leadership.
Team Facilitation and Leadership
Learn how to effectively lead and facilitate teams. Curriculum includes:
- Team roles
- Team dynamics
- Leadership skills
- Communication skills
- Facilitating meetings
- Working with difficult team members
Meeting Management
Eliminate meeting burn out by running effective and efficient meetings. Topics covered include:
- Understanding the reasons for a meeting
- Meeting preparation and planning
- Establishing meeting guidelines
- Creating effective and efficient meeting agendas
- Preparing meaningful and easy to follow meeting minutes
- Getting action items completed
- Managing the meeting to meet the objectives
Development of Standard Operating Procedures and Work Instructions
Consistent processes depend on communicating processes in an easily read format. Through this workshop learn how to create:
- Visual work instructions
- Sample boards
- Checklists
- Training documents
- Cross training matrix
Workshop is focused on determining the best method of communicating instruction and focusing on the elements of the work that is critical to the quality of the outcome.
| Train the trainer is offered to create your own internal expertise and ongoing offerings of all training. |
Contact Information
- Telephone FAX e-mail
- 206-713-5455 360-779-3919 jlsprecher@gmail.com
