ISO Back Next    Home Site Map Feedback Terms Testimonials Profile                                 ™

  

 

  

   

 

  

 

 

 


 

 

Introduction to ISO

Recommended participants:             Ideal class size of 20, varying from 12-25.  Ideal class would contain participants from diverse levels and departments.

 

Course Length:             1 ½ hours

Topics Covered:       

bullet

Definitions:    Quality System versus Product Quality

bullet

Areas affected

bullet

ISO 9001, 9002, & 9003

bullet

Reasons for Implementation

bullet

Personal gains

bullet

Certification Process

bullet

Requirements of the Standard

bullet

Documentation

bullet

Implementation

bullet

Compliance

bullet

Effectiveness

bullet

Overview of Elements

bullet

Compliance audits and corrective action

 Internal Auditor

Recommended Participants:             Internal Auditors, Process Owners, Supervisors or Managers.  Ideal class size of 14 participants, varying from 6-18.

 Course Length:                         4 hours

Topics Covered:   

bullet

Audit Objectives

bullet

ISO Requirements for Internal Audits

bullet

Qualities of a Good Auditor

bullet

Internal Auditing Steps

bullet

Audit Planning

bullet

Audit Execution

bullet

Audit Reporting

bullet

Audit Corrective Action

bullet

Audit Checklists

Preparing for the ISO Audit

Course Length:    1 hour

Recommended Participants: All Team members.   Ideal class size of 15-20 participants.

Topics Covered:

bullet

Phases of the Audit

bullet

Preassessment versus Assessment

bullet

Preparing for the Audit

bullet

Communication during the Audit

 

 

 

[ Home ] [ Up ]

Send mail to cpc@cpc-international.com with questions or comments about this web site.
Last modified: July 23, 2003